Website: https://acrepair-in-dubai.com/
Owner: AC Repair in Dubai
Contact: +971 58 541 1703

1. Introduction

This Privacy Policy explains how AC Repair in Dubai (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

We are committed to protecting your privacy and complying with the applicable data protection laws in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDP Law).

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2. What Data We Collect

We may collect and process the following categories of personal data:
• Contact Information: Full name, email address, phone number
• Location Data: City or area within Dubai (if shared)
• Service Requests: Information about the AC service you request
• Technical Data: IP address, browser type, device type, pages visited
• Communication Data: Any messages you send via forms, WhatsApp, or email

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3. How We Use Your Data

We collect your data to:
• Respond to inquiries and provide services
• Schedule and confirm appointments
• Improve our website and services
• Comply with legal obligations

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4. Legal Basis for Processing

We process your personal data based on:
• Your consent (e.g., when you fill out a form)
• Contractual necessity (e.g., to provide requested services)
• Legitimate interest (e.g., for analytics and service improvement)
• Legal compliance (if required by UAE law)

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5. Data Sharing

We do not sell your personal data. We may share data with:
• Authorized technicians and staff who need it to deliver services
• Service providers who support our website (e.g., hosting, analytics)
• Government or legal authorities when legally required

All third parties are required to comply with data protection standards.

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6. Data Storage & Retention

We store your data on secure servers located in the UAE or other jurisdictions that comply with data protection regulations. We retain personal data only as long as necessary to fulfill the purpose it was collected for, or as required by law.

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7. Your Rights

Under UAE law, you have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (in some cases)
• Withdraw consent (where applicable)
• Object to or restrict processing

To exercise any of these rights, please contact us at +971 58 541 1703

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8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:
• Secure servers
• SSL encryption
• Limited access to data
• Staff training on data protection

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9. Cookies

Our website may use cookies or similar technologies to improve user experience. You can disable cookies in your browser settings, but some features of the website may not function properly.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

AC Repair in Dubai
Phone:+971 58 541 1703
Website: https://acrepair-in-dubai.com/